---
title: "NOG 26. Services Offering Individual Advice on Consumer or Personal Problems"
url: "https://help.clearcast.co.uk/en/article/nog-26-services-offering-individual-advice-on-consumer-or-personal-problems"
language: "en"
last_updated: "2023-12-14T12:02:21.394Z"
---

# NOG 26. Services Offering Individual Advice on Consumer or Personal Problems

**26.1** Radio Central Copy Clearance – Radio broadcasters must ensure that advertisements for services offering individual advice on consumer or personal problems are centrally cleared.

**26.2** Services offering individual advice on consumer or personal problems may be advertised only if those advertisers have given the broadcaster evidence of suitable and relevant credentials: for example, affiliation to a body that has systems for dealing with complaints and for taking disciplinary action; systems in place for regular review of members’ skills and competencies; registration based on minimum standards for training and qualifications; and suitable professional indemnity insurance covering the services provided.